Longtime New York City resident Barry Baldwin started working as a bus driver after spending several years of his career as a mailroom machine operator for Chase Manhattan Bank. While working for the New York City Metropolitan Transit Authority, Barry Baldwin earned an American with Disabilities Act (ADA) certificate in recognition of his exceptional service to customers with disabilities.
The ADA stipulates that public transit authorities must ensure that people with disabilities have equal access to public transportation. Part of the passengers with disabilities’ Bill of Rights includes the right to access general public transportation methods and the right to choose the best seating option.
People with service animals are also protected under the ADA and cannot be denied access to public transportation simply due to the presence of their service animals. The Metropolitan Transit Authority also operates a paratransit service that must provide accessible customer assistance, allow for flexible scheduling, and ensure the safety of all passengers.
Barry Baldwin 
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