A former bus operator for the New York City Transit Authority, Barry Baldwin earned several safety awards and certificates in recognition of his high-quality bus service. Prior to this position, Barry Baldwin worked in the sales and marketing direct mail department at Chase Manhattan Bank in New York for three years and was responsible for preparing mailers for current and prospective clients.
When done properly, direct mail marketing can be a very effective tool to boost sales. Below are several dos and don’ts of direct mail marketing to make sure that the next marketing campaign goes smoothly:
1. Do keep it simple – The purpose of a direct mail campaign is to show your customers how they can save money with the product you are offering in as little text as possible. Too much content deters customers from reading more and makes your direct mailers appear cluttered and unappealing.
2. Don’t forget your audience – As you design your direct mailer, keep your target audience in mind to ensure consistency when choosing the images, contact methods, and the language to use in the campaign. Designing your direct mailer to best suit your target audience increases the chance of customer response.
3. Do proofread – Although it seems obvious, many people have sent out mailers with misspelled URLs, dates, or other content in the past. To avoid this issue, always proofread your mailer twice before sending it out. Then, have another person proofread it again to make sure you didn’t miss any issues.
4. Don’t skip follow-ups – Once you send out direct mailers, you will start to receive a response from people who want to conduct business with you. Always make sure to follow up with these individuals in some way. This can be as simple as sending a thank-you note or adding them to a mailing list that receives announcements and promotions regularly.
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